Last updated: Feb. 19, 2020
We love reading the feedback we receive from FBC Members about how we help make their life less taxing. Below are some of our favourite FBC reviews collected through Rocket Referrals.
FBC on-site tax appointment and unlimited consultation
FBC Members love that we visit their home or place of business to collect tax data. They can also call or email us with questions anytime — there’s no extra charge.
FBC comes to me and my books never have to leave my office. I’m learning by sitting next to my accountant and he has all the recommendations and answers I was hoping for. — Wolfgang B., customer since 2013, Calgary
The agents you send to our business/home annually are always up-to-date on the latest taxation information and we have confidence in their ability. Always personable and friendly and efficient. Throughout the year we also find FBC is able to assist with our questions. All in all, we’re extremely pleased with your service.
— Karl E., customer since 2000, Kelowna
FBC is always only a phone call away with any questions we may have. They easily look after all of the questions the CRA has for our small business. One of our accountants even gave a reference for my wife when she was looking for a job. These are just a few of the reasons we love FBC.
— James M. Customer since 2015, Dartmouth
Your appointments are very flexible and in my house which saves me time. Rates are reasonable and you offer payroll and bookkeeping, which is helpful. When I have questions they are always answered over a phone call. Yes, I would refer you to my friends.
— Roy P., customer since 2006, Saskatoon
FBC customer service
Our Members love how quickly we respond to questions about their tax and financial situation.
FBC Kelowna gives top-notch service, I would suggest your company to any of my friends. All the staff has excellent customer service, whenever I call or email I always get the answer back to my question — I never have to wait. I live a very busy lifestyle and knowing that I have FBC covering my back makes my life go a whole lot easier.
— Cheryle D., customer since 2016, Kelowna
I find that when you call FBC there is always a person to whom you can speak rather than an answering machine and pushing buttons. Have always experienced friendly, courteous, professional service.
— Marilyn V., customer since 2010, Winnipeg
I love that over the 15 years I have used FBC, I have had 3 consultants, 2 of which I still have a relationship with, within your company. If I ever have questions, or concerns, my answers come quickly, and when I drop the ball, your team picks it up and makes sure it’s looked after. Best customer service I have ever had with accounting.
— Camilla D., customer since 2007, Winnipeg
FBC expertise
FBC Members appreciate our tax expertise, and our specialization in farm and small business taxes.
After many years with FBC, we are still highly satisfied with the service of the field and office personnel. We appreciate FBC’s representation of the interests of small businesses and individuals in tax matters.
— Marvin S., customer since 1993, Smith Falls
FBC is second-to-none in farm business tax knowledge. Very responsive and friendly to all inquiries and always there when needed.
— Barry S., customer since 1990, Edmonton
Each year we always used to dread the long process of filing our taxes. Since we joined up with FBC it has become easier at tax time and we like that. The forms returned to us are professional and presented in a way we can understand.
— James H., customer since 2015, Dartmouth
It takes a lot to impress me. I’m beyond words to describe the thoroughness and teamwork that I’ve witnessed. I feel so in tune with our Minutes and what’s going on with our company like never before. All the education with new ideas to help us along our way has been exciting. Not only are there new ideas but a plan in place that we were part of. It’s nice to feel so cared for that at any time you can receive a response for unanswered questions. Love love LOVE our decision in changing companies after 35 years!
— Audra S., customer since 2019, Calgary
FBC is always there when I need them and are good at reminding me to get my books done before year end so that I can make purchases to get the best tax advantage possible.
— Darcy K., customer since 1995, Regina
Book an appointment with FBC
FBC works with Canadian small business owners to minimize their income taxes and maximize their assets. We offer tax planning, preparation and audit representation as well as bookkeeping and financial planning to cover your complete financial needs, all available year-round for one fee.
Interested in learning more? We’re offering a no-cost, no-obligation consultation to explain how you can make sure you’re taking advantage of all the tax-saving opportunities available to you.